A clear scope for your storefront.

Map the glass your business controls

List entrance doors, display windows, internal partitions and other glass separately. Confirm which areas are your responsibility under your lease or building arrangements before requesting work. Shared entrances and upper-level glass may be managed by the property owner.

Mark interior and exterior sides explicitly. If signage, film or decorative finishes are present, identify them and provide the relevant care instructions. Ask how the cleaner will protect displays and avoid disturbing stock.

Match the visit to business operations

Give preferred access times and note when entrances, sidewalks or display areas are busiest. Ask how the work area will be managed and who should be contacted on arrival. Agree how keys, alarm arrangements or staff access will be handled directly with the service business; never send security codes in a general enquiry.

A recurring schedule should reflect the actual use of the premises. Ask for separate prices for an initial clean and ongoing visits if the starting condition needs additional work.

Put the repeat service in writing

• Glass areas and sides included at each visit
• Screen, frame, sill and track work, if applicable
• Frequency and allowed service times
• Weather, missed-visit and access arrangements
• Extra work approval, invoice timing and cancellation terms
• Relevant insurance and the process for reporting damage or a missed area

A one-time quote should not be assumed to include an ongoing commitment. Confirm the terms that apply to your specific premises.

Keep specialist access separate

This guide is for preparing enquiries, not deciding how to perform work at height. Tell the business about upper-storey glass and unusual access so it can determine suitable equipment and personnel. Do not use a standard storefront price as a substitute for a site assessment.

Send a commercial window-cleaning enquiry, or start with the scope planner.